Refund & Cancellation Policy

Last updated: 21 August 2026

1. Free plan

Your first screen is free, forever — no credit card, nothing to cancel, and no charge ever applies to it.

2. Paid subscriptions

Paid plans cost ₹499 per screen per month and are billed monthly in advance through Razorpay. Your subscription renews automatically each month until you cancel.

3. Cancelling

• You can cancel at any time from the Billing page in your dashboard, or by emailing info@glowbord.com.
• When you cancel, your plan stays active until the end of the month you have already paid for. It will not renew after that.
• Your screens keep playing their cached content until the period ends.

4. Refunds

• Because plans are billed monthly and you keep access for the full period you paid for, we do not provide pro-rated refunds for a partial month after a renewal.
• First-time goodwill: if something went wrong on your very first paid month and you contact us within 7 days of that first charge, we will happily review a full refund of that month.
• If you were charged in error, or charged twice, we will refund the incorrect amount in full.

5. How refunds are paid

Approved refunds are made to the original payment method through Razorpay. They typically reach your account within 5–7 business days, depending on your bank.

6. How to request a refund

Email info@glowbord.com from your account email with your registered email and the payment reference. We aim to respond within 2 business days.

7. Contact

Questions about billing, cancellation or refunds? We're happy to help — info@glowbord.com.